When You Call
When you call to book an appointment, please indicate to the staff what the appointment is about, such as an annual exam and vaccines, a brief procedure like nail clipping, or whether the appointment is for a sick animal.
On rare occasions, staff members are not able to get to the phone, but please leave a message on the answering machine and your call will be returned at our earliest convenience.
When You E-mail
Please use email to update the staff on changes to your client profile (ie. you are moving) or status of your pet. You can ask general questions that are not of an urgent manner, give a patient progress report, or ask for a price quote for a procedure. You can also give us some feedback with regard to the newsletter and suggest topics for future newsletters.
Please Note: We ask that all appointments be arranged by phoning the office and speaking directly to staff.
In an effort to decrease the use of paper and to help the environment, we have the ability to distribute our semi-annual newsletter electronically via email. If you are a client and would like to receive future newsletters via e-mail, please let us know.