 Wright Veterinary Hospital
6958 Wellington Road 16, R.R. #1, Belwood ON N0B 1J0 Phone: (519) 843-1783 Fax: (519) 843-3628
E-mail: dr.bob@pawsitiveexpress.com
When You Call
When you call to book an appointment, please indicate to the staff what the appointment is for. It is important for scheduling purposes to know whether the appointment is for an annual exam and vaccines, a brief procedure like nail clipping, or whether the appointment is for a sick animal.
Some days in the clinic, the staff have not been able to get to the phone when it rings. You may have called during regular office hours and wondered why the phone was not picked up. At these times the staff member(s) may be treating an animal or walking a dog, and they cannot get to the phone immediately. If this happens when you call, don't hesitate to leave a message. The staff will get back to you as soon as they can. Please be sure to clearly give your name and phone number.
When You E-mail
The clinic e-mail address is dr.bob@pawsitiveexpress.com. You can use this address to update the staff on changes to your client profile (ie. you are moving) or status of your pet. You can ask general questions that are not of an urgent manner, give a patient progress report, or ask for a price quote for a procedure. You can also give us some feedback with regard to the newsletter and suggest topics for future newsletters. However, we ask that all appointments be arranged by phoning the office and speaking to staff directly. |
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